Frequently asked questions

What brands do you offer?

We carry a variety of top-rated American and Chinese brands, as well as our own private label.

What is your product warranty policy?

We offer a (1-3) year warranty on all our products, provided they are used as intended.

Can I return or exchange a product if I'm not satisfied?

Yes, we offer a 7-day return or exchange policy, as long as the product is in its original condition.

What payment methods do you accept?

We accept cash on delivery.

Can I combine multiple items in one order?

Absolutely, you can add all the items you want to your cart and complete the purchase in one step.

How much does shipping cost?

Shipping costs depend on the size of the product and your location. It typically ranges between 5-20 JOD.

What shipping options are available?

We offer fast and secure shipping to all locations within the kingdom.

How long does shipping take?

Orders are usually delivered within 1-3 business days.

Can I track my order?

Yes, you will receive a text message or email with a tracking number, allowing you to follow your shipment.

Do you offer any special deals or discounts?

Yes, we regularly offer special deals and discounts on various products. You can subscribe to our mailing list to stay updated on the latest offers.

Can I use more than one coupon code in a single purchase?

Typically, only one coupon code can be used per purchase, unless otherwise specified in special offers.

How can I contact you?

You can reach us via WhatsApp, the phone numbers listed on the website, our social media channels, or the contact form on the website.

What are your business hours?

Our customer service hours are from 10 AM to 10 PM, seven days a week.