As a visitor or regular user, you will be required to provide us with payment and shipping-related information, including the full name, detailed address, and contact phone number for communication. Delivery is only possible to addresses within the borders of the Hashemite Kingdom of Jordan. Please ensure to check the shipping costs and purchase details from the online store before approval and authorization.

Delivery will take place within 2-15 business days from the date of order acceptance. Delivery will occur during business hours, so please ensure someone is available to receive the parcel at the specified address.

We reserve the right to contact customers and arrange alternative delivery methods and schedules if the delivery address is remote, or cancel the order if delivery is not feasible.

The person receiving the parcel will be requested by the carrier to sign a receipt indicating that the parcel/carton has been received undamaged and in good condition.

Proof of identity may be requested to verify the authenticity of the buyer.